This Terms and Conditions discloses the privacy practices for your use of the online platform accessible at https://radiantott.com/
This Terms and Conditions applies to the www.radiantott.com website and all corresponding domains, subdomains, web pages and websites associated therewith (collectively, the “website”) and our video streaming service that provides live and time-shifted television programming delivered over the Internet via applications on consumer devices including desktop computers, mobile phones, tablets and connected television devices that link to or reference this privacy policy (collectively, with the website, the “services”). This privacy policy only governs the services and does not apply offline. This privacy policy does not alter the terms of any other agreement that you may have with us. By accessing or using the services, you agree to the terms of this privacy policy and consent to the collection and use of information as discussed in this privacy policy. If you do not agree to the terms of this privacy policy, do not access the services or provide your information to radiantott.
By visiting this website, you agree to be bound by the terms and conditions of this privacy policy. Please read this privacy policy carefully. By using the website, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use/access this website.
We’ll review this privacy policy from time to time to make sure it is up-to-date. If you are just a visitor, then please note that this privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically. If you are our registered user, we will notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our services.
By personal data, we mean any information that can either itself identify you as an individual ("Personally Identifying Information ") or that can be connected to you indirectly by linking it to Personally Identifying Information
COLLECTION OF INFORMATION
As a visitor, you can browse our website to find out more about our website. You are not required to provide us with any personal data as a visitor. When you visit the site, we collect and store certain information in order to improve security, analyse trends and administer the website with a view to assist us in improving customer experience. We use this information to evaluate traffic patterns on our website so that we can make it more useful to our visitors. We collect your personal data when you register with us, when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website or otherwise contact us.
We will only collect your personal data if we have a proper reason for doing so, e.g.: to comply with our legal and regulatory obligations; for the performance of our contract with you or to take steps at your request before entering into a contract; for our legitimate interests or those of a third party; or where you have given consent. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity
Our primary goal in collecting your Personal Data and other personal information is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services that most likely meet your needs and to customize our Website to make your experience safer and easier. We also use your Personal Identifiable Information together with other Personally Non-Identifiable Information to help us better understand our users and to improve the content and functionality of our Website. The information we learn from you helps us personalize and continually improve your experience at our Website. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.
Contact Information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location, or phone number
Unique Identifiers, such as username or password
Billing Information, such as debit card number, credit card number and billing address
Information to enable us to check and verify your identity, e.g. your date of birth, mark-sheets, Passport/Aadhar /Voter ID details
Reviews or ratings, account settings, (including preferences set in the "Account" section of our Website); and
Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions
USAGE AND RETENTION OF INFORMATION
We use the personal information we collect, including your Personal Data where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations or for normal business purposes of the kind set out in this Policy. We will use your personal information to provide, analyse, administer and improve our services, to provide you with a personalized experience on our Website (especially, by offering you services that is best suited for you), to contact you about your account and our services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We further use your personal information to determine your general geographic location, provide localized content, provide you with customized and personalized content, recommendations, determine your Internet service provider , and help us quickly and efficiently respond to inquiries and requests and enforcing our terms (such as determining free trial eligibility) and communicate with you concerning our service (for example by email, push notifications, text messaging ,and online messaging channels), so that we can send you details about new features and content available on the Website, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset requests.
SHARING AND DISCLOSING PERSONAL INFORMATION
We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information.
Refund Policy
We do not offer any kind of refund for all purchases of our services. Please be sure before making any purchsase that our service is a non refundable product. If you have any additional questions, feel free to contact us..